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FAQS |
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What are the countries supported by your
Bulk
SMS services? |
We support many countries and should include Malaysia, Singapore, Brunei, India, Australia, Hong Kong
and etc.
Each SMS sent to different supported countries will
have different charges.
Click here for more details |
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Can I send Chinese/Japanese character using your
Bulk SMS services? |
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Yes, our bulk sms supports for both Alphanumeric and Unicode. |
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How many characters can I send in one SMS? |
For Alphanumeric - maximum 160 characters for one SMS. Additional character will appear in 2nd SMS.
For Unicode (Chinese/Japanese) - 70 characters for one SMS. Additional character will appear in 2nd SMS.
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Is Failure message being charged? |
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Yes. SMS Credits will be deducted regardless of success or failed message. |
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How fast can your SMS Gateway deliver the SMS? |
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The estimated delivery speed is 40 SMS per second. |
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What if the SMS sent does not reach my mobile recipients? |
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If you face any problem on undelivered SMS on a valid mobile number, please issue a ticket to our support to provide the affected mobile numbers and time SMS is sent where we will assist you to check further. |
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Is there is any expiry date for the unused SMS Credits? |
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Yes, your SMS Credits will expire in 1 year. You may topup any SMS Credits package before the expiry date to extend the remaining SMS Credit expiry date for another year. |
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Can I pay using Credit Card or Paypal? |
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Sorry, we do not accept Credit Card or Paypal payment
in this moment. You may bank in cash or cheque
into our bank account directly. Please visit
this link for our Payment
Methods. |
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User Manual
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How to Send Business Card |
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How to Add More Sender ID |
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